Refund Policy
We want you to be sure before you pay, which is why the trial needs no card. If you pay and it is not right for you, this is how refunds work.
First purchase: 14 days
Your first payment for any plan, whether monthly, yearly or lifetime, can be refunded in full within 14 days of purchase. Email support@specwise.app from the address on your account.
What happens to your access
A refund ends the plan it paid for. A refunded lifetime plan is removed from your account automatically, and a refunded subscription is cancelled. Your account and any trial status stay as they were.
Renewals
Renewal payments are not refunded, so cancel before the renewal date if you do not want to continue. You keep access to the end of the period you paid for. If you were charged by mistake, such as a renewal after you cancelled, tell us within 14 days and we will fix it.
Disputes
Please contact us before opening a dispute with your bank. A dispute on a lifetime purchase removes the lifetime plan while it is investigated.